The tender experience was a bit up-and-down. While Eden Brae we're probably doing their best to come to grips with the number of modifications, there were quite a number of mistakes. We went through a lot of iterations to make sure every variation was listed on the final tender. Going back and forth was very frustrating and eventually we went to the Salespeople we originally dealt with and they (Bede and Glenn at the Kellyville display homes) managed to sort everything out.
Once the contract was drawn up, there were a couple of minor issues. A pricelist for electrical variations we were given at tender stage was extremely out-of-date according to the electrical contractor. However, to Eden Brae's credit, they agreed to honour the original pricelist they gave us.
There were some small issues with a door being out of position on the plans, one of the cement render locations being incorrect and that was basically it. We think the contract stage was pretty well-handled.
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