We have major issues with the kitchen. Eden Brae rushed the specs through and didn't finish them sufficiently for the pantry doors and are now trying to blame us for the wrong doors. They have an email from us stating we wanted the Cuprum pantry doors (the lighter colour), but the spec only says quote 2 x 360 pantry doors.
We've told them it's not our fault they didn't finish the spec and didn't ask what colour we wanted but they're refusing to accept responsibility. This issue may end up at the building tribunal.
The bigger issue we have is that we specified our appliances up front when the kitchen was being designed. We supplied all the dimensions and so forth. These appliances were all specified in the contract, even though we were supplying them. Now we find out the benchtop is 100mm too shallow for the cooktop. Now, the benchtop is in line with the pantry, which means the pantry would have to move to match the benchtop and then the oven tower as well....and so on.
We could change our cooktop, but why should we, considering they're already trying to blame us for their own mistakes with the pantry doors?
Thursday, March 13, 2008
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