Wednesday, February 6, 2008

From unhappy to happy in 24 hours

Today, we had a call from Eden Brae's Construction Manager saying that they would not only fix all the issues mentioned in the inspection report, but would fix some additional issues they found themselves and then meet with the inspector onsite to make sure the additional issues are documented and that the quality of the fixes are satisfactory.

As you can imagine, we're much happier. All builders make mistakes but it's how they respond to their mistakes that makes the difference.

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